Legal
Shipping Policy
Note: Please update this with your exact shipping policy from Shopify before canceling your account.
🎉 Free Standard Shipping on all orders over $50 within the contiguous United States.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Weekend and holiday orders begin processing the next business day.
Domestic Shipping Rates (U.S.)
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $5.99 (Free over $50) |
| Priority Mail | 2–3 business days | $9.99 |
| Priority Express | 1–2 business days | $19.99 |
International Shipping
We ship to select international destinations. Rates and delivery times are calculated at checkout. Customers are responsible for applicable customs duties, taxes, or import fees.
TSA Travel Note
Our Shiny Pomade and Matte Clay are both 3.4 oz. (96g) — TSA-approved for carry-on luggage. No need to check your Luxsive products!
Order Tracking
A confirmation email with a tracking number is sent once your order ships.
Lost or Delayed Packages
Contact us at info@luxsive.com and we'll resolve the situation promptly.
Contact Us
Email info@luxsive.com or call (305) 803-2301.